Privacy policy

Privacy Policy
Effective Date: 10/20/2025

Tralas (“we”, “us”, “our”) provides vehicle recovery and roadside assistance services, and we respect your privacy. This policy explains how we collect, use, share and protect personal data when you interact with our website or request services.

1. Who We Are

Tralas
Address: Oak Cl, Bognor Regis PO22 9JW

Email: [email protected]

Phone: 07706 972384

2. Information We Collect
We may collect personal information you voluntarily provide, including:

Your name, phone number and email address
Vehicle details (make/model) and recovery location
Service preferences or request information
Communication records (e.g., messages or emails sent to us)
This may include data submitted through contact forms or calls for service booking.

3. How We Use Your Information

We use your data to:Process and fulfil your recovery service requests
Communicate service updates and scheduling information
Improve our services and support
Comply with legal obligations

4. Data Sharing

We do not sell your personal data.
Your information may be shared with:Third‑party service providers who help deliver services
Authorities if required by law
Trusted partners strictly to fulfil your service request

5. Cookies & Tracking

Our website may use cookies or similar tools to enhance site functionality, improve performance, and analyse usage. You can manage cookie settings in your browser.

6. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Once no longer needed, we will securely delete or anonymise your data.

7. Your Rights

Under UK GDPR you have rights, including:

Accessing your personal data
Correcting inaccurate information
Requesting deletion or restriction of processing
Objecting to processing or withdrawing consent
To exercise your rights, contact us at [email].

8. Security
We take reasonable technical and organisational measures to protect your data; however, no online transmission is completely secure.

9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date.